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“502” error on this site

LincLinc Site ownerDetroit Moderator

Hi all, just a note to say I did notice the “502 gateway” error the site was throwing earlier and it’s been remedied. We did notice the same 3 weeks ago but were only able to put a temporary fix in place at that time and knew it would happen again. A longer fix was made this time.

If you’re curious, we’ve had challenges with our backup automation taking up too much space in the database server, and that server filling entirely is what triggered the downtime.

BunksShoshin1KotishkafedericaJasonJeroenLionduck

Comments

  • lobsterlobster lobster Pureland Veteran

    You are at it again (behind the scenes tinkering) <3
    Second time I noticed some weird new editing features temporarily introduced …

    … noticed the 502 gateway fault on occasion.

    HAPPY Easter. :heartbreak: [don’t worry Jesus returns after Good Friday] Many thanks to those keeping us working …

    Bunks
  • JeroenJeroen Not all those who wander are lost Netherlands Veteran

    I think it was this error again today and last night? It looked the same, a 502 bad gateway fault.

  • lobsterlobster lobster Pureland Veteran

    indeed

    I had this fault but is gone now …

  • LincLinc Site owner Detroit Moderator
    edited August 2023

    We had the same problems with the server backups taking up too much disk space. I got it running again but the underlying problem maybe isn't really fixed, so if it happens again just be patient and I'll kick it back online as soon as I notice. It's not a serious problem, just inconvenient that it keeps cropping up.

    Bunkslobster
  • JeroenJeroen Not all those who wander are lost Netherlands Veteran

    Noticed the “502 Bad Gateway” error seems to be back, and with disturbing frequency.

    Hope you can work your magic @Linc…

    Shoshin1
  • Shoshin1Shoshin1 Sentient Being Oceania Veteran

    Yes, same here..

  • LincLinc Site owner Detroit Moderator
    edited June 2025

    Icrontic (which shares the server with NB) is getting swarmed by bots scraping the contents for AI nonsense, which is a growing problem across the Web. I've blocked a number of them for now, which hopefully will help. I have longer-term ideas but lack the time to implement them this week.

    Jeffrey
  • All seems good now.

    Jeffrey
  • JeroenJeroen Not all those who wander are lost Netherlands Veteran

    It seems to all be running smoothly again… thank you.

    Jeffrey
  • personperson Don't believe everything you think The liminal space Veteran
    edited June 2025

    I'm not getting 502 error anymore but it is still loading pretty slowly for me compared to other sites. Not sure if that is related.

    Edit: Of course as soon as I post that it starts loading more normally.

  • JeroenJeroen Not all those who wander are lost Netherlands Veteran

    The “502 Bad gateway” error seems to be increasing again, I’ve seen it about 5 times this morning in just checking the front page and making a couple of posts.

    Linc
  • I was thinking Gateway had something to do with the rapture — maybe it did happen after all.

    Or maybe it’s a scold from the celestial IT Central Command: Bad Gateway, no donut!

    lobsterKotishka
  • JeroenJeroen Not all those who wander are lost Netherlands Veteran

    It’s back… over the past few days I’ve seen it quite often. Everything from using Search to Autosave to refreshing the Recent Discussions page seems to trigger it.

    Perhaps @linc might take a look?

  • LincLinc Site owner Detroit Moderator

    @Jeroen said:
    It’s back… over the past few days I’ve seen it quite often. Everything from using Search to Autosave to refreshing the Recent Discussions page seems to trigger it.

    Perhaps @linc might take a look?

    Yeah, we've been actively fighting against it on the Icrontic side (we have a small volunteer team that looks after our shared webserver). It's basically AI bots slamming the sites and causing issues. We rebooted a few things and the pace seems to have slackened as of yesterday afternoon (ET).

    Did you have fresh issues this morning?

  • KotishkaKotishka Veteran

    I had some issues this morning. AI bots slamming? Why does AI want to slam this forum? For training purposes?

  • JeroenJeroen Not all those who wander are lost Netherlands Veteran

    Me too, this morning, 4-5 times before I gave up.

  • LincLinc Site owner Detroit Moderator

    @Kotishka said:
    Why does AI want to slam this forum? For training purposes?

    Yes, it's a widespread problem for the last couple years that is costing small sites a lot of trouble and money.

  • KotishkaKotishka Veteran

    How can we protect ourselves? You say money? Maybe we can run a small GoFundme to save the forum and take the necessary measures?

  • lobsterlobster lobster Pureland Veteran

    One way (been getting 502 messages too) is to learn about the EFF who have been fighting/warning about this process for many years...
    https://www.eff.org/event/effecting-change-enshittification

  • JeroenJeroen Not all those who wander are lost Netherlands Veteran

    This morning again, intermittently. Another forum which I am a member of at one point had 2200 “guest” bots visiting, while the registered member count was something like 4 most of the time.

    Linc
  • LincLinc Site owner Detroit Moderator

    @Kotishka said:
    How can we protect ourselves? You say money? Maybe we can run a small GoFundme to save the forum and take the necessary measures?

    It depends on the hosting provider. We're on a cost-capped plan with DigitalOcean & have volunteers to fight against the issue, so we're relatively safe for now. I appreciate the consideration. It pays to have a sister site full of tech nerds. :awesome:

    I'm just saying if the bots really came for us hard... I am versed in the dark arts and have not yet begun to fight. 😈

    KotishkaJeroenlobsterSteve_B
  • LincLinc Site owner Detroit Moderator

    I got a little more aggressive with banning bots this morning after some instability the last few hours.

    personlobster
  • LincLinc Site owner Detroit Moderator
    edited May 17

    Spent some more time this afternoon diagnosing things and determined that the server simply needs more CPU power to be able to manage both the increased overhead of our defensive software (fail2ban) and still serve both sites at the normal speed. I've given it a small bump in power and things are much faster now.

    personJeroen
  • JeroenJeroen Not all those who wander are lost Netherlands Veteran

    The site certainly seems more responsive… thanks Linc!

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